Customer Service Problems Solved!

Just as looking at something under a microscope can reveal unexpected details, looking at your business in a similar way can also reveal some surprises! When was the last time you took a close look at how you are handling customer service issues? What are some common problems that don’t get handled properly?

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Untrained Staff

Whether you own a small business or you are the supervisor of an army of employees, there has to be customer service training. If training has been neglected, how can it be addressed? For one thing, make customer service training part of your staff meetings. … Read more at Free Business Cards

Sales Process Steps | Top Tips

The sales process steps include six vital steps to complete a business transaction successfully in any industry. It requires good customer service skills to achieve these steps. Besides this, the business must also have complete and detail knowledge of the product which it sells in the working environment.

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The first step to complete a sale includes meeting the customer. When a sales representative meets a customer, he must greet him and ask how he can help him. This will let the customer know that his presence is acknowledged at the location. Next, the sales representative must speak with the customer … Read more at Free Business Cards